FAQ

All other styles are made in our partner factories in Asia to the highest quality standards.

Handmade in small batches with attention to detail, our frames are comparable to major luxury designer brands. We adhere to environmentally friendly practices and offer reasonable prices for our luxury products. For example, mainstream designer frames and lenses can cost up to $700, while frames with single vision lenses in our luxury collection start at $100 - nearly 85% cheaper.

Yes, our lenses are sourced from partner laboratories in the United States and custom made in our in-house lab, supervised by trained optometrists to ensure precision.

For your convenience, each frame purchase comes with a premium box and a cleaning cloth.

All our orders come with free standard shipping, and commercial shipping requires a small fee.

Our factory is located in China. Most of our goods are shipped from here.

Each order takes a certain amount of time to process, depending on your prescription and lenses selected. View our shipping policy.

Once your order ships, we will send you an email or text message with your tracking number. This will allow you to track your order through the carrier.

We stand behind our products. All frames come with a 365-day limited warranty.
Note: Lenses and frame hinges are not covered under this warranty.

Yes, progressive lenses are our specialty. We offer premium digital progressive lenses that are custom made to your prescription, size, and other personal specifications. We guarantee 100% accuracy.

Yes, each product page offers the option to buy only the frames.

Yes! Most frames on our website offer virtual try-on capabilities that work with your phone or desktop camera in real time. Simply click the "Virtual Try-On" button in the top right corner of the frame image. For best results, please use your phone camera.

Yes, we accept returns of glasses in their original condition, subject to our return policy. View our return policy.

The sizing information for each style of glasses is provided in millimeters (mm) on the product page. You can also find a sizing guide in the same section. We recommend using the size of your current glasses as a guide to the best size.

Yes! We now offer lens replacement services for almost all types of frames.